Terms of Service With Alim Live Tutors UK
If you registered and started online Quran classes for yourself or for your children then you have to abide by with the following terms and conditions:
Fee and pricing Policy
Fee is paid in advance and it is required to be paid before the start of 2nd or 3rd class after the trial class. Your payment date is usually when you started your lessons after the trail session/ sessions.
You have to pay the fee within one week after starting the lessons. The lessons will be stopped if the fee is late. We appreciate to pay the fee as soon as possible.
If you did not pay the fee within one week after your payment date then your lessons will be stopped and your classes will be resumed after the fee is paid fully.
If you have any issue about late fee or any concern about fee or payment then please contact admin as soon as possible so that your lessons are not stopped.
We encourage to pay by standing order or direct debit. It is easy and we do not have to remind every week and every month for the payment. You can set up monthly direct debit or standing order.
We give three free sessions with non-native Arab teachers & give one trail session.
We obliged to make up classes or refund if you could complete your plan in one to three three months for example ifyou you take 2 sessions in a week then we have complete 8 sessions to in a month and if you you take 3 sessions in a week then we have complete 3 sessions to in a month.
Cancellation and Reschedule Policy Of Classes
If you would you like to rearrange your class then you need to inform admin at least 6 hours before if you would to the reschedule the class.
Please note that sometimes we remind when your arranged class is started because of courtesy. To remind for the classes at real time is not our responsibility. It is your responsibility to be ready 5 minutes earlier so that you can get full duration of class time.
If the student comes 5 minutes late or 10 minutes late or more later then the teacher is responsible to give you remaining time of your class time because online classes work clockwise and we can not ask the students who are next to wait for their classes because the previous student was late.
Our refund policy is very fair. We offer full refund of the whole amount if parents/ students change their mind before starting of their online Quran classes.
When the classes are confirmed and you have started the classes then the refund is not arranged. If we fail to provide you, your agreed classes then you can take make up classes. If we are not able to give the make up classes then the refund will be given.
If you would like to stop your lessons then you need to inform us one month before stropping the classes. If you stopped your lessons then full refund is not possible or it might be delayed.
If the teacher has to leave because of any reasons then we will arrange for you the teacher who will be carry on your classes. In that case we will not refund. However’ when you have completed your plan you want to carry on with the same teacher or can change any of the teachers.
Fee is included the Eida holidays which are generally three days for Eidul Fitar and three days for Eidul Adh,ha. We do not refund If the refund cost exceeds from the fee what have to refund.
Fee & Pricing Policy
1)- Once you decide to start online Quran classes then you have to pay fee advance with one week. The classes will be paused if you do not pay advance fee.
2) Alim Live Tutor UK will increase fee of every student according to the terms of service with the ratio of about 6-7% of the present fee every year at the end of the year of the Gregorian calendar.
We wish you best learning experience with us.